The Best Answers to Tough Interview Questions Tell
me about yourself.
This is really more of a request than a
question. But these few words can put you on the spot in a way no question can.
Many quickly lose control of the interview during the most critical time- the
first five minutes. This is not the time to go into a lengthy history or wander
off in different directions. Your response should be focused and purposeful.
Communicate a pattern of interests and skills that relate to the position in question.
Consider your response to this question as a commercial that sells your
autobiography. Provide an answer that includes information about where you grew
up, where you went to school, your initial work experience, additional
education and special training, where you are now, and what you intend to do
next. One of the most effective ways to prepare for this question is to develop
a 60-second biographic sketch that emphasizes a pattern of interests, skills,
and accomplishments. Focus your response around a common theme related to your
major interests and skills. Take, for example, the following response, which
emphasizes computers.
"I was born in Canton, Ohio and attended Lincoln High
School. Ever since I was a teenager, I tinkered with computers. It was my
hobby, my passion, and my way of learning. Like most kids I enjoyed computer
games. When my folks gave me a computer as a reward for making honor roll my
sophomore year, I mastered DOS, Windows, and WordPerfect within six months. I
then went on to teach myself programming basics.
By the time I graduated high school, I knew I wanted to study programming. From that point on, everything fell into place. My life revolved around computing. By my junior year at Syracuse, I decided I wanted to work for a major software manufacturer. That is why I had an internship last summer at FastTrack Software.
I now want to work for a major player so I can be at the forefront of breaking trends and new technology. When my college roommate told me about his start in your department, I hounded him until he helped me get a referral, which brought me here today.
I am prepared to answer any questions you may have about my education and experience."
By the time I graduated high school, I knew I wanted to study programming. From that point on, everything fell into place. My life revolved around computing. By my junior year at Syracuse, I decided I wanted to work for a major software manufacturer. That is why I had an internship last summer at FastTrack Software.
I now want to work for a major player so I can be at the forefront of breaking trends and new technology. When my college roommate told me about his start in your department, I hounded him until he helped me get a referral, which brought me here today.
I am prepared to answer any questions you may have about my education and experience."
This response sets a nice
tone for starting the interview. The interviewee is able to say a lot within 60
seconds by staying focused.
The message is clear: the interviewee has both
passion and focus relating to the position. He stays on message and concludes
by leaving the door open for additional questions about his education and experience.
Unfortunately some candidates get off on the wrong foot by rambling on for
several minutes about their childhood, family, hobbies, travels, and interests.
Repeat Key Accomplishment Statements
Throughout the interview you will be asked numerous questions about your attitude and ability to do the job. Whenever possible, talk about your accomplishments in terms of what you did and the results of your actions for employers. Give examples of your effectiveness, which should include specific skills and statistics.
Throughout the interview you will be asked numerous questions about your attitude and ability to do the job. Whenever possible, talk about your accomplishments in terms of what you did and the results of your actions for employers. Give examples of your effectiveness, which should include specific skills and statistics.
Where do you see yourself five years from now?
This open-ended question is one of the most
difficult and stressful ones job seekers face. Employers ostensibly ask this
question because they are looking for people who know what they want to do and who
are focused on specific professional goals. If you lack goals, you will have
difficulty answering this question. Be sure you arrive at the interview with a
clear vision of what you want to do today, tomorrow and five years from now. Be
consistent with the objective on your resume and the skills and accomplishments
you're communicating to the interviewer. Your answer should be
employer-centered. For example,
"In five years I hope to be working with an
employer in an increasingly responsible position, that enables me to utilize my
talents and work closely with my colleagues in solving important problems. I
see myself taking on new and exciting challenges in an enjoyable environment
and hopefully this will be with your company."
Do not indicate that you hope to start your own
business, change careers, or go back to school. Such responses indicate a lack
of long-term interest since you do not plan to be around for long. While some
may respond that they honestly haven't really thought that far ahead, the interviewer
infers that the applicant lacks vision and goals.
Describe a major goal you've set for yourself
recently.
Give an example of a goal
you both set and achieved. Ideally, this should be a professional goal; such as
improved time management skills, achieved new performance targets, or learned a
new skill. This response sets a nice
tone for starting the interview. The interviewee is able to say a lot within 60
seconds by staying focused.
personal example can also be appropriate if it
reinforces your pattern of accomplishments. For example, if you take a great
deal of initiative and quickly move into leadership positions, you might use a
personal example relating to your recent community work: organized a community
walk-a-thon that raised $30,000 in matching funds to purchase new computers for
the local library. Talk about results of achieving your goal. This indicates
you set realistic goals and that you can focus on outcomes. Select an example
that has interesting outcomes related to your efforts. The example should
showcase your skills and abilities.
Now that you've had a chance to learn more about
us, what would you change about our company?
Be careful here. Most companies don't want you
to come in and shake up the place. At the same time, they don't want someone
who says, "Nothing, everything looks great here." Seek a middle
ground by focusing on one or two non-threatening issues that may have come up
in your discussions. For example,
"From our discussion of the problem with
the southwest accounts, I think we should look into the possibility of
consolidating them the LA office. However, I think we need to do a thorough
cost-benefit analysis of this region before making such a move. We may find the Phoenix office to be more beneficial."
Such an answer indicates you are open to making
changes but you also have a certain non-threatening decision-making style. Your
response should sound sensible and innovative.
We all have weaknesses. What are some of your
major weaknesses?
This is not the time to confess all your
problems nor to confidently say you have no weaknesses. The best way to handle
this question is to mention personal weaknesses that are outside the job or a
professional weakness that you have already improved upon. For example,
"I have a real
weakness for chocolate that tends to go right to my waist! I'm watching my
calories carefully these days!" or "I've never been good with accounting.
I'm glad this job doesn't involve. accounting." Or "I have a tendency to
take on too much on my own. I am working on this by delegating more."
What type of decisions do you have difficulty
making?
Show that you are generally decisive but mention
that there are situations that give you time to pause or you are learning how
to better make decisions. For example,
"I sometimes have difficulty choosing
between two equally good ideas." or "I used to have difficulty saying
'no' to people until I learned to better set priorities."
What is your biggest failure?
Focus on something outside your work or
something that happened on the job that you later fixed. Do not admit to any
personal quality that might hamper job performance, such as procrastination,
laziness or lack of concentration. Choose something that will not reflect badly
on your ability to perform in the given position, such as one that took place
early in your career. For example,
"My biggest failure was not being selected
as a SEAL because I was diagnosed with night vision problems. When I was 18,
all I wanted to be was a SEAL. But I'm glad I didn't, because I may have
overlooked an exciting career in information technology" or "When I
was working at CL Advertising Associates, I lost the $2 million Jettler account
after only six weeks on the job! I felt awful and thought I would be fired. I
was determined to get the account back and did after six months. Today the
account makes up 1/3 of CL Advertising."
What are the major reasons for your success?
This is not the time to become extremely
self-centered and arrogant. Keep in mind that employers are often looking for
team players rather than Lone Rangers. A good response to this question may
relate to a mentor/and or philosophy of work or the people you work with. Also,
use this question as an opportunity to inquire about an appropriate "fit
for success" with this company. For example,
"Many years ago I learned an important
lesson from Bob Nelson, who was my first supervisor and really became my most
important mentor. He told me his secret to success was to 'Look at each day as
a new opportunity to be your very best. Set high goals, be honest, never say
no, and work with people who share your passion for doing their best.' I've
always remembered that advice and try to live it every day. I am very self
motivated, determined and honest. I really love what I do and I try to surround
myself with people who share similar passions. I thrive on this type of
environment. Am I likely to find this environment with your company? Can you
tell me a little more about the characteristics of successful people at your
company? What do you see as some of the key success factors for this
position?"
We're considering two other candidates for this
position. Why should we hire you rather than someone else?
Do not be distracted by the mention of two other
candidates, you don't know anything about them and they could be fictitious.
Focus on what strengths you bring to the table. These should be consistent with
the four things most employers are looking for in candidates during the job
interview: competence, professionalism, enthusiasm, and likability. Remember,
they are looking for chemistry between you and them. Be prepared to summarize
in 60 seconds why you are the best candidate for the job. Also, let the
employer know you want the job and you will enjoy working with them. A lack of
interest in the job may indicate a lack of enthusiasm for the job and them.
How do you spend your free time?
This question may have several purposes. The
interviewer may be just curious about your personal life without getting into
illegal questions. He may also want to know how well rounded you are in your
personal and professional lives. Focus on some of the standard hobbies or
activities that most people engage in: golf, tennis, boating, reading, music,
opera, collecting, gardening, or cooking. If you are operating a home-based
business as a sideline, you may not want to reveal your entrepreneurial
spirit-it may indicate you are planning to leave and go solo as soon as the
business starts doing well.
Source: Haldane's Best Answers to Tough
Interview Questions, Bernard Haldane Associates, 2000.
Why do you want to work in this industry?
Tell a story about how you first became
interested in this type of work. Point out any similarities between the job
you're interviewing for and your current or most recent job. Provide proof that
you aren't simply shopping in this interview. Make your passions for you work a
theme that you allude to continually throughout the interview.
"I've always wanted to work in an industry
that makes tools. One of my hobbies is home-improvement projects, so I've
collected a number of saws manufactured by your company. I could be an
accountant anywhere, but I'd rather work for a company whose products I
trust."
How do you stay current?
Demonstrate natural interest in the industry or
career field by describing publications or trade associations that are
compatible with your goal.
"I pore over the Wall Street Journal, the
Times, Institutional Investor, and several mutual fund newsletters. And I have
a number of friends who are analysts."
Why do you think this industry would sustain
your interest in the long haul?
What expectations or projects do you have for
the business that would enable you to grow without necessarily advancing? What
excites you about the business? What proof can you offer that your interest has
already come from a deep curiosity-perhaps going back at least a few
years-rather than a current whim you'll outgrow?
"The technology in the industry is changing
so rapidly that I see lots of room for job enhancement regardless of
promotions. I'm particularly interested in the many applications for multimedia
as a training tool."
Where do you want to be in five years?
Don't give specific time frames or job titles.
Talk about what you enjoy, skills that are natural to you, realistic problems
or opportunities you'd expect in your chosen field or industry, and what you
hope to learn from those experiences. You shouldn't discuss your goals in a
fields or industry unrelated to the job you're applying for. This may sound
obvious, but too many candidates make this mistake, unwittingly demonstrating a
real lack of interest in their current field or industry. Needless to say, such
a gaffe will immediately eliminate you from further consideration.
"I'd like to have the opportunity to work
in a plant as well as at the home office. I also hope to develop my management
skills, perhaps by managing a small staff."
Describe your ideal career.
Talk about what you enjoy, skills that are
natural to you, realistic problems or opportunities you'd expect in this
particular job or industry, and what you hope to learn from those experiences.
Avoid mentioning specific time frames or job titles.
"I'd like to stay in a field related to
training no matter what happens. I was too interested in business to work at a
university, but I believe that teaching is somehow in my blood. I've been good
at sales because I took the time to educate my clients. Now I look forward to
training the new hires."
Tell me something about yourself that I didn't
know from reading your resume.
Don't just repeat what's on your resume. Think
of a talent or skill that didn't quite fit into your employment history, but
that's unique and reveals something intriguing about your personality or past
experience.
"You wouldn't know that I've managed my own
small portfolio since I was sixteen, but I believe that it's important for you
to understand my interest in investment sales. I've averaged a 12 percent
return over the past eight years." We're considering two other candidates for this
position. Why should we hire you rather than someone else?
Do not be distracted by the mention of two other
candidates, you don't know anything about them and they could be fictitious.
Focus on what strengths you bring to the table. These should be consistent with
the four things most employers are looking for in candidates during the job
interview: competence, professionalism, enthusiasm, and likability. Remember,
they are looking for chemistry between you and them. Be prepared to summarize
in 60 seconds why you are the best candidate for the job. Also, let the
employer know you want the job and you will enjoy working with them. A lack of
interest in the job may indicate a lack of enthusiasm for the job and them.
How do you spend your free time?
This question may have several purposes. The
interviewer may be just curious about your personal life without getting into
illegal questions. He may also want to know how well rounded you are in your
personal and professional lives. Focus on some of the standard hobbies or
activities that most people engage in: golf, tennis, boating, reading, music,
opera, collecting, gardening, or cooking. If you are operating a home-based
business as a sideline, you may not want to reveal your entrepreneurial
spirit-it may indicate you are planning to leave and go solo as soon as the
business starts doing well.
Source: Haldane's Best Answers to Tough
Interview Questions, Bernard Haldane Associates, 2000.
Why do you want to work in this industry?
Tell a story about how you first became
interested in this type of work. Point out any similarities between the job
you're interviewing for and your current or most recent job. Provide proof that
you aren't simply shopping in this interview. Make your passions for you work a
theme that you allude to continually throughout the interview.
"I've always wanted to work in an industry
that makes tools. One of my hobbies is home-improvement projects, so I've
collected a number of saws manufactured by your company. I could be an
accountant anywhere, but I'd rather work for a company whose products I
trust."
How do you stay current?
Demonstrate natural interest in the industry or
career field by describing publications or trade associations that are
compatible with your goal.
"I pore over the Wall Street Journal, the
Times, Institutional Investor, and several mutual fund newsletters. And I have
a number of friends who are analysts."
Why do you think this industry would sustain
your interest in the long haul?
What expectations or projects do you have for
the business that would enable you to grow without necessarily advancing? What
excites you about the business? What proof can you offer that your interest has
already come from a deep curiosity-perhaps going back at least a few
years-rather than a current whim you'll outgrow?
"The technology in the industry is changing
so rapidly that I see lots of room for job enhancement regardless of
promotions. I'm particularly interested in the many applications for multimedia
as a training tool."
Where do you want to be in five years?
Don't give specific time frames or job titles.
Talk about what you enjoy, skills that are natural to you, realistic problems
or opportunities you'd expect in your chosen field or industry, and what you
hope to learn from those experiences. You shouldn't discuss your goals in a
fields or industry unrelated to the job you're applying for. This may sound
obvious, but too many candidates make this mistake, unwittingly demonstrating a
real lack of interest in their current field or industry. Needless to say, such
a gaffe will immediately eliminate you from further consideration.
"I'd like to have the opportunity to work
in a plant as well as at the home office. I also hope to develop my management
skills, perhaps by managing a small staff."
Describe your ideal career.
Talk about what you enjoy, skills that are
natural to you, realistic problems or opportunities you'd expect in this
particular job or industry, and what you hope to learn from those experiences.
Avoid mentioning specific time frames or job titles.
"I'd like to stay in a field related to
training no matter what happens. I was too interested in business to work at a
university, but I believe that teaching is somehow in my blood. I've been good
at sales because I took the time to educate my clients. Now I look forward to
training the new hires."
Tell me something about yourself that I didn't
know from reading your resume.
Don't just repeat what's on your resume. Think
of a talent or skill that didn't quite fit into your employment history, but
that's unique and reveals something intriguing about your personality or past
experience.
"You wouldn't know that I've managed my own
small portfolio since I was sixteen, but I believe that it's important for you
to understand my interest in investment sales. I've averaged a 12 percent
return over the past eight years."
How do you explain your job success?
Be candid without sounding arrogant. Mention
observations other people have made about your work strengths or talents. This
question is similar to the question "What sets you apart from the
crowd?"
"I never assume our customers are satisfied
with our product, so I do my best to follow up with every customer. This
feedback has provided valuable insight into the quality and characteristics of
our products. The customer, as well, always appreciates this follow-up,
especially when something hasn't gone right and you still have the opportunity
to correct it on a timely basis. In addition, I'm able to pass on information
to our design and production units to help improve both process and
product."
Would your current boss describe you as the kind
of employee who goes the extra mile?
Be ready to offer proof that you persevere to
see important projects through and to achieve important results. Share an
example that demonstrates your dependability or willingness to tackle a tough
project. If you describe "long hours of work," make sure you
demonstrate that the hours were productive, and not just the result of poor
time management.
"Absolutely. In fact, on my annual
evaluations she writes that I'm the most dependable and flexible person on her
staff. I think this is mostly because of my ability to juggle and prioritize.
Would you like an example?"
Tell me about a time you didn't perform to your
capabilities.
This question forces the candidate to describe a
negative situation. Do so in the context of an early career mistake based on
inexperience; then demonstrate the better judgment you now have as a result of
that learning experience.
"The first time I had to give a
presentation to our board, I failed to anticipate some of their questions. I
was unprepared for anything other than what I wanted to report. Now my director
and I brainstorm all the what-ifs in advance."
How do you manage stress in your daily work?
It might be helpful here to describe a stressful
project you've worked on and the specific actions you took to organize each
step and see the project through. How do you keep yourself calm and
professional under pressure?
"I try to get out for lunch at least once
during the week to clear my head. I also have a personal rule that stops me
from reacting to a problem until I feel calm about it. I think, then act-but
I've learned to do that over time."
How do you regroup when things haven't gone as
planned?
Describe a time when some obstacle forced you to
change your original plan, but you were still able to achieve the desired
result. Did you rally the support of others to make this happen? With
hindsight, how might you have better predicted the obstacle?
"I start by trying to imagine the worst
possible outcome; then I back up and identify precautions I can take to avoid
that scenario. In this way I usually end up with a result close to the original
goal. The training example I described earlier is proof of that skill."
Why is service such an important issue?
The interviewer is trying to determine if the
candidate understands the importance of customer service in establishing a
positive image in the marketplace, and its impact on new business sales.
Outstanding customer service is also a great help in establishing long-term
clients and repeat business-the profitable company's bread and butter. The
longer the relationship, the greater the possibility for profit.
"Service is a major contributor to customer
satisfaction. Just as important as, or maybe even more important than, cost. If
a customer isn't receiving a level of service that meets or exceeds his or her
expectations, that customer won't be a customer for very long. In addition,
that customer's experience with your company may affect how potential customers
in the marketplace view your company. People do talk and share information.
This may affect not only profits but future sales as well. In many instances
service may be the one thing that distinguishes a company from the competition.
A bad reputation for service may compromise a company's position in the
marketplace."
Tell me about a time when you had to deal with
an irate customer. How did you handle the situation?
How you react when others lose their temper or
become upset is very important in most positions, especially those in service
industries. The interviewer will be looking for evidence of your aptitude for
work that involves a great deal of contact with the public. Give an example of
a time when you were faced with a difficult person and how you handled it. Your
answer should illustrate your maturity, diplomacy, and awareness of the needs
and feelings of others.
"My customer service position at the
telephone company involved dealing occasionally with irate customers. When that
happened, I'd try to talk in a calm, even voice, in order to get the person to
respond in a businesslike manner and focus on trying to resolve the situation.
Most times I was able to rectify the problem and pacify the customer, but I
remember one incident in particular in which the caller became verbally
abusive. I tried to remain calm and professional and not to let my personal
feelings enter into the situation. I didn't respond to the abuse, I just made a
not of it and continued to help he customer as best I could. When the abuse
persisted, however, I politely asked him to call back and ask for my manager,
because at that point I knew I shouldn't resolve the problem."
How do you manage your work week and make realistic
deadlines?
To answer this question effectively, describe in
detail how you establish priorities, set deadlines, and determine schedules.
"I always reserve two hours of dead time
every day to handle any unanticipated problems that may occur. I used to plan
for eight or nine hours of project time, but now I find that I'm able to manage
my own projects, as well as whatever my boss and staff need from me."
What personal skill or work habit have you
struggled to improve?
This question is similar to "Describe a
professional skill you've developed in your most recent job." However,
here you probably want to discuss an improvement from the earliest days of your
career or from your relatively distant past. Make sure you convince the
interviewer that this particular work habit is no longer an obstacle.
"I had to learn to say no. I used to be
helpful to the point that other staff abused my goodwill. Now I offer to help
by countering with something I'd like help on in return. On balance I believe
the trade-off is more equitable, and cooperation in our office has improved
over time."
What color is your brain?
Be aware that you'll probably be asked zany
questions. The point is not to stump you, but to find out what makes you tick.
When the standard interview questions are asked, people are prepared, and it's
harder for the recruiter to get to know the real person. An advertising
recruiter, for example, tries to avoid this. There is no right or wrong answer
to this type of question. In fact, the recruiter won't even really care what
your answer is. He or she just doesn't want to hear something like, "I
don't know, I guess it's blue because that's the way I imagine it." The
point is to see how creative you are and how you think. Be sure to explain why
you answered the way you did.
"My brain is red because I'm always hot.
I'm always on fire with new plans and ideas."
If you got on an elevator where everyone was
facing the back, what would you do?
Interviews in creative fields like advertising
and graphic design are different from other types of job interviews.
Advertising recruiters tend to have a different interview style and process,
usually conducting more of a behavioral interview. Recruiters ask questions
like these to figure out what your behavior might be in a particular real-life
situation.
"I think I'd face the front anyway and say
aloud, 'It's really much more comfortable facing forward, you know.' "
What's the most creative or innovative project
you've worked on?
Provide examples of your initiative and resourcefulness.
Discuss how your leadership skills have helped you accomplish your goals. Give
a specific example that shows a creative, new, or unusual approach to reaching
your goals.
"During my summer job at Cellular One, I
noticed that the sales inquiries were distributed haphazardly to all the
marketing assistants in the office. I decided to set up a system grouping
inquiries according to region or according to company size. This approach
enabled the entire marketing team to come up with better and more creative
solutions to our sales problems."
Consider the following scenario: You're working
late one evening and are the last person in the office. You answer an urgent
telephone call to your supervisor from a sales rep who's currently meeting with
a potential client. The sales rep needs an answer to a question to close the
sale. Tomorrow will be too late. You have the expertise to answer the question,
but it's beyond your normal level of authority. How do you respond?
This response shows that the candidate is
confident in his or her ability and can be counted on in an emergency.
Similarly, your answer should indicate that you're not afraid to be the
decision maker in a tough situation, even if the situation's beyond your normal
level of authority.
"I'd get all the pertinent information,
taking well-documented notes. I'd answer the question based on my knowledge and
the information provided. I'd leave my supervisor a note and fill him or her in
on the details the next morning. I'd be sure to explain my decision, as well as
the thought process behind it."
Give me proof of your persuasiveness.
This is a question about leadership, but try not
to use an example in which you were the designated leader. If possible,
describe a time when you didn't really have authority but instead used your
powers of persuasion to get people on your side. Describe your goal and the
outcome of your efforts. Why did people trust or believe you?
"During my summer internship I was assigned
the task of conducting a benchmarking study for all the communication
expenditures for a major utility. I had to get the consensus of employees in
several different departments. Unfortunately, they resented the fact that I was
just a summer intern, and they refused to cooperate. I had to schedule individual
meetings with every employee and persuade each one that I was doing what would
be ultimately to his or her own department and to the company. After a
frustrating month, I finally got everyone's cooperation, the project went
flawlessly, and in the end I received a bonus for my efforts."
What's your most productive or ideal work
setting?
The interviewer wants to know the impact that
the candidate's working environment has on his or her job performance. How well
would you fit the position, physical layout of the department, and attitudes of
the particular work group? Emphasize your ability to work in a variety of
settings and how you've managed to be productive in less-than-ideal work
environments.
"I like having at least one hour of
uninterrupted time in the early morning to plan my day. I usually start around 7 a.m. Otherwise, I enjoy an office with open doors, constant feedback,
and lots of energy and activity. It helps me work more productively when I
sense how busy everyone else is, too."
Do you prefer continuity in structure or
frequent change in your daily work?
Your answer should be consistent with the job
description. Describe environments that have allowed you to remain interested
and learn new things without getting bored.
"I enjoy challenge and change, which is why
I frequently ask for the tough assignments. The last two projects we discussed
were ones that I asked for. I don't allow myself to get bored."
What environments allow you to be especially
effective?
Emphasize your flexibility and your ability to
work in many different types of environments. Your answer should not consist of
a laundry list of requirements (private office, few interruptions, and so on)
or the interviewer may conclude that you will be difficult to satisfy.
"Although I can work effectively in most
environments, I prefer environments where people are their own bosses, within
reason. I like to have a goal but be able to draw my own map to get there. To
accomplish goals, I rely on asking questions and finding people receptive, so
cooperation and access are important to me in a work group."
How will you complement this department?
Describe how your personality and/or skills
would help round out the department. What types of people enjoy working with
you for hours at a time? How would the company's customers or clients react?
Assure the interviewer that there will be no surprises about your work
personality.
"I enjoy an environment in which people
bounce ideas off each other and have the flexibility to ask for help when they
need it. I'm usually a great troubleshooter for PC problems in my office, and
I'm often going to ask for help proofreading important memos. I believe in
give-and-take."
Whom did you choose as your references and why?
The interviewer is looking for a logical mix of
people without any obvious omissions. For example, a former sales person would
do well to include a former salesperson as a reference. Describe what you'd
expect each of your references to say. Include a diverse group-senior to
junior, an associate from work, and old professor from college.
"I selected a former boss, a peer, and
customer as references, to demonstrate that I'm a pretty well-rounded person
and get along with all the important work associates in my life."
Can we call all of your references?
This is a question designed to protect you. If
your current job employer doesn't know your looking for a new job (as is most
often the case), you can request that the interviewer contact your current
employer after you've accepted a position and given your notice to your current
employer.
"I'd prefer that you call my current boss
only after you've made me a firm offer of employment and I've had a chance to
tell her myself that I'm changing jobs. Then, of course, I understand your need
to verify that my application was accurate."
Are you most productive working alone or in a
group?
The interviewer is looking for someone who can
work in an environment without the environment disrupting the candidate's
preferred way of getting work done. Be honest but communicate that you're a
flexible and reasonably adaptable employee.
"I need some privacy time for planning, but
otherwise I like the activity and noise of people around me and the ability to
share ideas. I think most writers need reinforcement, because we all get
writer's block occasionally."
Tell me about an effective manager, supervisor,
or other person in a leading role you've known.
Talk about a supervisor's management style and
interpersonal skills. Focus on the positive-how the person worked rather than what
type of work he or she did. How was the person able to accomplish so much and
get your support?
"The best professor I ever had always
reviewed the most important points from our last class before he moved on to
new material. He also watched our faces carefully and repeated information
whenever he saw a blank stare. Sometimes he would just ask for feedback by
saying, 'What are you having difficulty with?'" He never assumed too much
or made us feel dumb for not grasping a concept quickly."
What type of people do you work with most
effectively?
Focus on the positive here. What type of boss,
employee, and colleague would you be? Keep in mind that the interviewer wants
to find out how well you would fit in with the other personalities in the
company-not how well the other personalities in the company would suit you.
"I tend to work well with people who are
confident and straightforward. It's more difficult for me to be around timid
people, because I move quickly and am decisive."
What things impress you in colleagues?
The recruiter will want to see how developed
your interpersonal skills are. More than likely, you'll be interacting not only
with your own department, but with other people in the company, and possibly
colleagues. Show the recruiter that you will shine in this area.
"I admire and work best with people who are
of good character and have integrity. I also think confidence and enthusiasm is
positive in any business environment."
How do you organize and plan for major projects?
Give the interviewer a good idea of your general
approach to mastering complex tasks. You may wish to include here how you
decide time frames, set deadlines, determine priorities, delegate tasks, and
decide what to do for yourself.
"I love to brainstorm a best, worst, and
most likely scenario. Then I set out a timetable that's realistic. What I
usually find is that some combination of my best and worst cases evolves; I can
adjust my schedule easily as these things unfold because I've already
visualized what could happen and how I'd react."
What personal characteristics add to your
effectiveness?
Talk about what makes your personal style unique
and effective. For example, how are you able to get cooperation from others?
What specific skills and traits help you get results, and why?
"I always stay in touch with my network. If
I see an article that might be of interest to someone I know, I clip it and
send it to that person. Then, when I need help and make a phone call to that
person, the phone call gets returned promptly."
How have your technical skills been an asset?
Describe how you've used technical skills to
solve a problem. Tell a specific story. Demonstrate how these same skills have
been useful in other situations or in most of the jobs you've held. If you're
hired, what situations will you handle particularly well?
"Although I never planned on a career as a
writer or publisher, much of my job in marketing has depended on good writing
and creative layout skills. My part-time college job with a newspaper taught me
a lot about desktop publishing, how to position something on a page
effectively, and how to write short sentences with maximum impact. In all of my
marketing jobs, I've been able to explain my goals clearly to graphic
designers, which has helped me avoid costly design revisions."
How do you usually go about solving a problem?
The interviewer will want to hear the logic you
use to solve problems as well as the outcomes you're able to achieve. Are you
decisive? How do you narrow the options and make decisions? What do people say
about your reasoning skills? What examples would they cite of your effective
decision-making?
"When I need to solve a problem, I
generally start by writing down as many ideas as I can think of about possible
causes. Next I look for relationships among causes so I can group together
symptoms of bigger problems. Usually, after I study these groups of problems,
the real cause becomes readily apparent."
How practical or pragmatic are you?
Give the interviewer an example of some
practical or sensible approach you've used to solve a problem. When was a
simple solution the best solution? Had others overlooked the obvious? In this
example, you'll want to show off your commonsense skills rather than your
academic skills.
"I can usually pick up on an underlying problem,
even if it's not too obvious. I recall an investment banker who visited our
real-estate-finance class and asked us what might cause the Tokyo investment community a problem in attracting local investment
dollars. A number of finance students in the class started trying to think of
some complicated set of reasons. I decided it would have to do with getting out
of a bad market quickly, and that a non-liquid investment would create
problems. I said investors would be unsettled if the primary investment is
local real estate and inflation has caused the paper value to exaggerate the
real street value. As it ended up, that was the answer he wanted."
Tell me about a time when there was no rule or
precedent to help you attack a problem.
Can you operate without structure? Describe your
problem-solving process, especially the steps you took and measures you
established in a particularly trying situation. Demonstrate confidence and the
willingness to take on more challenges.
"I was the first employee in a newly
created position. I spent the first week developing an understanding of the
history that had led to creation of the position. Only then did a method for
setting priorities on the job become clear."
What's your greatest achievement to date?
Be sure that the achievement you describe here
is relevant to the job you're interviewing for. Also, be careful that your
answer doesn't sound as if the best is behind you. Mention something great that
you've achieved, but clearly communicate your belief that the best is yet to
come.
"I'm proud of the fact that I graduated on
time with a solid GPA while I played varsity basketball for four years. A lot
of women on my team either took a reduced course load or let their grades
suffer. I believe the reason I got through it all was sheer determination; I
never even let myself visualize anything but finishing on time and with good
grades. So I firmly believe, as a professional counselor, in the importance of
a positive outlook."
Tell me about something you accomplished that
required discipline.
This is your opportunity to discuss a skill you
worked to develop, or a time when the quantity of your work required solid
time-management skills. How did you remain focused?
"I had to work two jobs to put myself
through graduate school. I interned at the newspaper while I studied journalism
during the week. Then on weekends, I sold real estate. Juggling those three
schedules was a challenge, but I did it because it was important to me to
graduate without school loans."
Where do you hope that your career will have
progressed to in the next few years?
Avoid the temptation to suggest job titles; this
makes you seem unbending and unrealistic, since you don't know how long it
might have taken your interviewer to reach certain levels, and you wouldn't
want to insult. Describe new experiences or responsibilities you'd like to add
that build on the job you're applying for.
"Over the next few years I'd like to have
progressed to the point there I have bottom-line budget responsibility, and I'm
also in charge of a production unit where I have labor-relations,
quality-control, design, and manufacturing responsibilities. I believe this job
will go a long way to helping me meet my career goals."
Since this will be your first job, how do you
know you'll like the career path?
This can be a difficult question to answer
convincingly, unless you've done a little bit of preparation. Discuss, for
example, an internship or a conversation that's allowed you to assess the
culture of the organization or to preview the work involved. Describe other
people in the profession who have been mentors or who have taught you about the
field. Also, point out why you're interested, how you learned more about the
industry, and how you stay current with industry trends.
"Although it's true that I've never worked
a job in your industry, I've talked to many friends and alums at my school
who've been successful in your company. I always ask them questions, 'What's
the most frustrating thing about your job?' and 'What's the most rewarding
thing about your job?' From the information I've gained, I'm confident that
I'll be able to adapt quickly to your culture and will find the next few years
rewarding, based on my goals and values."
What are your aspirations beyond this job?
Again, don't fall into the trap of specifying
job titles. Stick to a natural progression you see as plausible. How should
this job grow for the good of the organization? Then turn your attention once
again to the job at hand. If you seem too interested in what lies beyond this
job, the interviewer will fear that you won't stick around for long.
"Beyond this job as a marketing assistant,
I see myself moving up through marketing analysis into brand management and
eventually running a category. I'm aware that there are several skills I need
to develop in the interval, and I believe with your continuing-education
program and my own motivation for self-improvement, I'll have those skills when
the opportunities arise for greater responsibility. That's why I'm determined to
learn from the ground up, starting as a marketing assistant."
How long do you think you'd continue to grow in
this job?
This is a variation on the question, "Where
do you want to be in five years?" Be as specific as you can, considering
what you know about the position. Don't mention a job title you'd want next, or
the interviewer will wonder if you're already preoccupied with moving on.
"My own personal measure of growth in a job
is acquiring new skills, new knowledge, and new insights into the industry. As
long as I can measure this type of growth, I consider myself successful. I'm a
believer in stretching a job by reaching out to learn more about other areas
that are peripheral to the job I'm in."
Compare this job to others you're pursuing.
Some consistency or thread of commonality among
your other prospects is important here. Your choices must reflect your career
aspirations. What common skills are clearly needed in all the jobs you're
pursuing?
"I've narrowed my job search to only those
large securities firms within the finance industry. The basic skills necessary
with all of these firms are similar: strong quantitative and analytical
abilities, the ability to make decisions quickly, and good interpersonal skills
to react to a customer's needs."
Tell me about your salary expectations.
A well-prepared candidate can effectively turn
this question around. Ask first for the company's salary range, then answer in
general terms based on your qualifications in relation to the job requirements.
"I've become a little frustrated in the
past year because the downturn in our industry has caused limited promotional
opportunities. Based upon salary information published by our national
association, the market price for someone with my experience and educational
background is in the broad range of thirty to forty thousand dollars per year.
Although I'm not certain how your salaries compare to the national norms, my
feeling is that my value would certainly be in the upper half of this national
range. I hope you'll share with me some of your salary ranges relative to the
national norms."
What do you reasonably expect to earn within
five years?
Again, turn this question around and ask what's
typical for the career path. Then consider, based on your skills and
performance, the areas you'll excel in. Leave it to the interviewer the
appropriate time frames for promotions. Don't speculate, or you'll risk
sounding arrogant, unrealistic, or the opposite-too reserved or too tentative.
"My expectation for the next five years is
that my contributions will be recognized and appropriately rewarded. I realize
that salary levels are based on a number of factors, including the company's
profitability and the general business cycle that affects our industry, but I
expect to take on greater responsibility each year and to be appropriately
compensated for my efforts and contributions."
Other than work, tell me about an activity
you've remained interested in over several years.
The interviewer is looking here for a history of
commitment over time, and consistency of interests. Do you sustain your hobbies
over a period of time, or do you have a different hobby every year? Are your
interests compatible with the job you're applying for? Would they be of value
in any way to the company?
"I've been involved in Cancer Society
fundraising ever since my grandmother died from the disease. In the back of my
mind I guess I'm hoping the research can lead to findings in time to save the
life of someone else in my family."
What do you enjoy in your spare time?
The interviewer wants evidence that you're well
rounded, not just one-dimensional. He or she is looking for shared interests or
common ground. You should always, in some way, relate your answer to the job
description.
"I really enjoy getting outside-I often go
camping and hiking. I've learned a lot about different fabrics that are good
for various weather conditions. That's why I'm so interested in your textile
operations."
Do you live a balanced lifestyle?
Do you have an outlet, a way to break from work,
so that you show up each day refreshed and ready to perform at your highest
level? Describe something specific that allows you to relax. Are your personal
and career interests compatible in terms of their logic or thought process?
"I make an effort to get out of the office at a reasonable hour twice a week. I go home and walk my dog. That's one of the most relaxing things I do, but it often helps me to think of solutions for problems at work, even though I'm not consciously trying to solve those problems."
"I make an effort to get out of the office at a reasonable hour twice a week. I go home and walk my dog. That's one of the most relaxing things I do, but it often helps me to think of solutions for problems at work, even though I'm not consciously trying to solve those problems."
What outside activities complement your work
interests?
The interviewer is interested to see if the
candidate's personality is reflected in both work and outside activities. Your
answer to this question will shed light on your personality and thus possibly
on your compatibility with the job.
"I've always enjoyed tennis. In many ways
it's a game of strategy and pacing. When something isn't working in the first
set, you have to change your strategy for the second set. You also have to pace
your energy in case you go to a third set, and constantly watch and read your
opponent's reactions. I'm a gutsy tennis player-I go for the big points
sometimes-but I'm careful with timing. That's the way I work, too."
If you found yourself getting burned out, what
would you do to revitalize your energy?
Are you disciplined enough to avoid burnout?
When you're not being productive, do you recognize it? What do you do to cope
with stress?
"I don't allow myself to get involved in a
routine to the point that I get burned out. I've always been the type of person
who asks for new assignments so that I stay motivated and interested."
Our company believes that employees should give
back time to the community. How do you feel about it?
Describe a time you gave something to a community
or organization as a volunteer. Do you go above and beyond what's expected of
you? Do you use your skills productively? Are you unselfish-a team player?
Demonstrate how your personal interests make you productive even when you
aren't being paid. What incentives other than a paycheck inspire you?
"I believe that, too. In my last job as
manager I told each of my employees that they could spend one Friday afternoon
a month at a charity of their choice on company time as long as they weren't
gone on the same Fridays. Ironically, productivity didn't decrease at all; they
got more done in the morning-and I guess Friday afternoons weren't that
productive to begin with. I've spent my afternoons with an adult reading
program."
What community projects that can use your
professional skills are particularly interesting to you?
This interviewer wants to know if the candidate
will be a good corporate citizen. The question also gives the interviewer a
sense of the job seeker's values. Try to focus your answer on productive
applications of your work-related skills. Don't get sidetracked describing a
cause that doesn't demonstrate job-related skills. Avoid discussing any charity
or organization that may be considered controversial.
"As a marketing person, I've offered free advice
to our local high school for its fund-raisers, as well as to a local
real-estate office whose success could help my rural community's real-estate
values."
Describe how a sport or hobby taught you a
lesson in teamwork or discipline.
Tell about a time you had to use teamwork to get
a desired result. Tell a specific story, then explain how the same skill or
lesson has been used in your work.
"My football coach from high school taught
me always to watch out for the other guy. If you do, he'll cover you when you
need him to. I've applied that principle in all my work groups, especially on
the trading floor."
When you aren't at work, do you prefer to stick
to a schedule, or do you prefer to be spontaneous? Why?
Be careful that, whichever answer you choose, it's
consistent with the job you're interviewing for. For example, since accounting
is a profession that requires discipline and precision, your answer should
reflect your natural inclination toward agendas, schedules, and precision.
However, for a sales job, you'd probably want to show that you're prepared to
wing it. This question is essentially about your job personality but is also
about your compatibility with the job.
"My workday is very structured because I'm
generally in four or five meetings a day. On the weekends, I like to have a
plan, but not necessarily a set schedule. That in itself is a relaxing change
of pace for me, but I feel I'd be wasting time with no plan at all."
Tell me about an interest that you outgrew.
Describe a former interest or hobby that you no
longer pursue, making sure that the interest isn't related in some way to the
job you're interviewing for. Talk about why you outgrew the interest and how
it's not compatible with your current interests. Be sure to discuss how your
current interests are related to your career.
"Early on, I wanted to be a research
physician. Then I spent time in a chemistry lab and realized I wasn't looking
forward to the next two years of lab work. That's why I've chosen marketing for
medical equipment instead. It combines my respect for the medical profession
with a job that's more suited to my personality."
What would you do if I told you that I thought
you were giving a very poor interview today?
Interviewers like to ask stress questions like
these to see how well you hold up under pressure. Your best bet is to stay calm
and relaxed; don't allow your confidence to be shaken.
"Well the first thing I'd do is ask you if
there was any specific part of the interview that you thought I might have
mishandled. After that I'd think back and try to remember if there had been any
faulty communication on my part. Then I'd try to review possible problems I had
understanding your questions, and I'd ask for clarification if I needed it. Finally,
if we had time, I'd try to respond more fully and appropriately to the problem
areas you identified for me."
Tell me about your most difficult work or
personal experience.
The interviewer will want to know how you hold
up under pressure. Describe a situation, either personal or professional, that
involved a great deal of conflict and challenge and placed you under an unusual
amount of stress. What, specifically, were the problems, and what did you do to
resolve them?
"One time my coworker went through rehab
for six months after a wreck, and I picked up a lot of additional work to help
him out. I know he would've done the same for me, and it's important for me to
have that kind of trust along the members of my work group."
If this were your first annual review with our
company, what would I be telling you right now?
For this question you obviously want to present
a positive impression. "I wish you would show up on time more," is
definitely not a good answer. Remember to focus on one or two of your key strengths
based on the personal themes you've developed.
"You'd be thanking me for a job well done
and would be explaining how you look forward to continuing to see good work
from me. Furthermore, I would anticipate your explaining how you really
appreciated my putting in extra time on some key projects and how my creative
thinking helped come up with some innovative solutions to existing
problems."
Give an example of a time when you were asked to
accomplish a task but weren't given enough information. How did you resolve
this problem?
Although this example may seem trivial, the
candidate demonstrates maturity and an ability to approach work conceptually.
The interviewer will want to know that you understand that just getting the job
done isn't enough. Your response should show resourcefulness and initiative.
"At my last internship, my supervisor, an
account executive, asked me to assemble five hundred press kits for a mailing.
I wasn't sure in what order the pages and press releases should go, but my
supervisor had already left for a client meeting. Afraid of putting the
information together in the wrong order, I managed to track down her cell phone
number and called her in her car. She explained the order of the materials over
the phone, and in the end I managed to prevent a mistake that would have cost
hours of work and a delay in the mailing-not to mention a few headaches."
How have you handled criticism of your work?
The interviewer is looking for an indication of
the candidate's accountability and professional character. Describe a specific
project or work habit that caused you a problem until you faced up to it and
overcame it. Alternatively, you might describe a time you responded objectively
and professionally to particularly harsh or unreasonable criticism of your
work.
"I wasn't able to keep a good employee once
who'd been in our manufacturing facility for ten years. His job description was
rewritten to require computer skills. I offered to send him to night classes,
but he refused the help. I had no option but to replace him. In retrospect if
I'd encouraged him and other employees to acquire new training periodically, he
might not have been overwhelmed by the time his position was reworked. Now I'm
vigilant about encouraging my group to attend seminars and courses to enhance
their job skills and to avoid becoming outdated."
Tell me about a situation that frustrated you at
work.
This is another question designed to probe the
candidate's professional personality. The interviewer will want reassurance
that you are able to hold up under pressure. Describe how you've remained
diplomatic, objective, or professional in a difficult situation.
"I was frustrated once when one of my
clients, who'd insisted on a high-growth stock, called in a panic because the
stock price had dropped more than twenty points in one day. I had a hard time
convincing him to ride it out rather than cut his losses. This happened despite
my attempts from the beginning to explain the short-term volatility of that
stock."
Tell me about your least-favorite manager or
professor.
Answering this question will be a bit like
walking across a loaded minefield, so be aware! Keep in mind that the
interviewer doesn't want to learn about your former supervisors; he or she does
want to learn about the way you speak about them. Though the interviewer may
bait you to make a negative statement about your former employer, doing so can
create a host of problems. Even if your claim is completely true and justified,
the recruiter may conclude either that you don't get along with other people or
that you shift blame to others. The best way around this dilemma is to choose
and example that's not too negative, touch upon it briefly, then focus the rest
of your answer on what you learned from the experience.
"Well I've been pretty fortunate as far as
managers go, and I didn't have any problems with my professors. In my first job
out of college I worked with a manager who was pretty inaccessible. If you
walked into his office to ask a question, you got the sense that you were
bothering him, so we just learned to get help from each other instead. I
wouldn't say he was my least-favorite manager, because he was a good manager in
a lot of ways, but I would have preferred that he'd made himself more available
to us and given us more direction."
Who's the toughest employer you've ever had, and
why?
Again, you should avoid making negative
statements about your previous employers, at all costs. Turn the question
around with a positive, upbeat response, as this candidate does.
"That would be Ms. Henson at Franklin Associates. She'd push people to their limits
when things got busy, and she was a stickler for detail. But she was always
fair, and she rewarded good, hard work. I'd call her a tough boss, but a good
boss."
Time management has become a necessary factor in
productivity. Give an example of a time-management skill you've learned and
applied at work.
When answering this question, describe a
time-management technique you've applied to work that's allowed you to save
time and resources. In such areas as public relations time is precious, and the
interviewer will want to see that you have an idea of how valuable your time
is. Try to give an example that demonstrates how you've managed to increase
productivity because of effective time management.
"I regularly use scheduling software, which
helps me effectively plan for the day, week, month, or year. It also has a
to-do-list feature and an alarm option, which is helpful for meeting timely
deadlines. In general, though, I'm very goal oriented and self-disciplined. I
like to focus clearly on one project at a time for a set amount of hours. In
the past I've found that this has helped me save time, which in turn has given
me the opportunity to implement new procedures that have ultimately saved the
department time and money."
Would you be willing to locate to another city?
You may, even in some first interviews, be asked
questions that seem to elicit a tremendous commitment on your behalf, such as
this one. Although such questions may be unfair during an initial job
interview, you may well conclude that you have nothing to gain and everything
to lose with a negative response. If you're asked such a question unexpectedly
during an initial job interview, simply say something like "That's
certainly a possibility" or I'm willing to consider that."
Later, if you receive an offer, you can find out
the specific work conditions and then decide if you wish to accept the
position. Remember, at the job-offer stage you have the most negotiating power,
and the employer may be willing to accommodate your needs. If that isn't the
case, you might wish to explain that upon reflection, you've decided you can't
(for instance) relocate but you'd like to be considered for other positions
that might open up in the future.
"I'd prefer to be based here, but it's
certainly a possibility I'd be willing to consider."
Would you be able to work extended hours as
necessary to perform the job?
Your response should match closely the position
you're applying for and should reflect a realistic understanding of work and
time required. Ask about seasonality of work, if you're unsure, and show a
willingness to work occasional extended hours.
"I'm accustomed to working long hours
during the week. I usually work until at least six-thirty, because I get a lot
done after the business office closes at five. I can make arrangements to be
available on weekends, if necessary, though I do prefer to have at least
twenty-four hours' notice."
Sell me this stapler.
With this kind of question the interviewer will
want to determine how quickly you can think on your feet, as well as your
ability to communicate effectively and succinctly. Be prepared to give a
thirty-second speech on the benefits and advantages of virtually any common
office object, from a paper clip to a telephone, particularly if you're
interviewing for a sales position.
"This is a professional-quality stapler,
designed to be functional as well as attractive. It will help you reduce
clutter by enabling you to fasten pages together. And since papers relating to
the same subject will now be attached, you'll be more efficient and will save
time searching for papers. Finally, its sleek shape and back color are
coordinated to match the rest of your office furniture."
What is your biggest
weakness?
This is a great example
of what is known as a negative question. Negative questions are a favorite
among interviewers, because they're effective for uncovering problems or
weaknesses. The key to answering negative questions is to give them a positive
spin. For this particular question your best bet is to admit to a weakness that
isn't catastrophic, inconsistent, or currently disruptive to your chosen
professional field, and to emphasize how you've overcome or minimized the
problem. Whatever you do, don't answer this question with a copout like "I
can't think of any," or even worse, "I don't really have any major
weaknesses." This kind of a response is likely to eliminate you from
contention.
"I admit to being a
bit of a perfectionist. I take a great deal of pride in my work and am
committed to producing the highest-quality work I can. Sometimes if I'm not
careful, thought, I can go a bit overboard. I've learned that it's not always
possible or even practical to try and perfect your work-sometimes you have to decide
what's important and ignore the rest in order to be productive. It's a question
of trade-offs. I also pay a lot of attention to pacing my work, so that I don't
get too caught up in perfecting every last detail."
Why weren't your grades
better?
It's likely that if
you've made it to the interview stage, you fulfill the basic criteria for the
position, including the education requirements. The recruiter is probably
trying to judge here how well the candidate handles adversity. It's important
not to get defensive or to place blame. Instead, try to put a positive spin on
the question-for example, by concentrating on what you learned and the extra
effort you put in, rather than on the grades you received.
"School was a
wonderful experience for me. I really enjoyed learning new ideas, I studied
consistently, and I was attentive in class. But I never believed in cramming
before the night of an exam just to get a higher grade or staying up all night
to finish a term paper. I really believe I learned just as much as many
students who went for the grades."
Was there a course that
you found particularly challenging?
The interviewer will
want to see how well you respond to difficult situations. Demonstrate that you
won't fold in the face of difficulty, and that you're willing to put in the
extra effort to meet a challenge.
"Initially I was
completely overwhelmed by the introductory chemistry course that I took last
year. No matter how hard I studied, I seemed to be getting nowhere. I failed
the first three quizzes. So I tried a new approach. Instead of just studying by
myself, I asked a friend who's a chemistry major to help me with my studies. I
also began to seek help from the professor after class. And I found that more
time I spent in the lab was critical. I ended up with a B-plus in the course
and thought I achieved a solid understanding of the material. More than that, I
learned that tackling a new field of study sometimes requires a new approach,
not just hard work, and that the help of others can be crucial!
Why didn't you
participate more in extracurricular activities?
The interviewer may be
worried that if you don't have many outside interests, you may eventually
suffer from burnout. Employers like candidates who are well rounded and have
interests outside of work. If you didn't participate in formal extracurricular
activities in college, you still may want to talk about some of your interests,
such as reading or exercising, that you may have a passion for running even if
you weren't on the college track team.
"I wanted to give as much effort as possible to my studies. I came from a high school in a very small town, where I received a lot of A's, but this didn't prepare me well for college. So I studied hard. I have, however, found time to explore the city and make new friends, and I do socialize formally on the weekends."
"I wanted to give as much effort as possible to my studies. I came from a high school in a very small town, where I received a lot of A's, but this didn't prepare me well for college. So I studied hard. I have, however, found time to explore the city and make new friends, and I do socialize formally on the weekends."
Questions Asked By
Employers
Ø What are your long range and short range goals
and objectives, when and why did you establish these goals and how are you
preparing yourself to achieve them?
Ø What specific goals, other than those related to
your occupation, have you established for yourself?
Ø What do you see yourself doing five years from
now?
Ø What do you expect to be earning in five years?
Ø What do you really want to do in life?
Ø What are the most important rewards you expect
in your business career?
Ø Why did you choose the career for which you are
preparing?
Ø Which is more important to you, the money or
type of job?
Ø What do you consider to be your greatest
strengths and weaknesses?
Ø How would you describe yourself?
Ø How do you think a friend or professor who knows
you would describe you?
Ø What motivates you to put forth your greatest
efforts?
Ø How has your college experience prepared you for
a business career?
Ø Why should I hire you?
Ø What qualifications do you have that make you
think that you will be successful in business?
Ø How do you determine or evaluate success?
Ø What do you think it takes to be successful in a
company like ours?
Ø In what ways do you think you can make a
contribution to our company?
Ø What qualities should a successful manager
possess?
Ø Describe the relationship that should exist
between a supervisor and those reporting to him or her.
Ø What two to three accomplishments have given you
the most satisfaction? Why?
Ø Describe your most rewarding college experience.
Ø If you were hiring a graduate for this position,
what qualities would you look for?
Ø Why did you select your college or university?
Ø What led you to choose your field of major
study?
Ø What college subjects did you like best? Why?
Least? Why?
Ø If you could do so, how would you plan your
academic study differently? Why?
Ø What changes would you make in your college or
university? Why?
Ø Do you have plans for continued study? An
advanced degree?
Ø Do you think that your grades are a good
indication of your academic achievement?
Ø What have you learned from participation in
extra-curricular activities?
Ø In what kind of work environment are you most
comfortable?
Ø How do you work under pressure?
Ø In what part-time or summer jobs have you been
most interested in? Why?
Ø How would you describe the ideal job for you
following graduation?
Ø Why did you decide to seek a position with this
company?
Ø What do you know about our company?
Ø What two or three things are most important to
you in a job?
Ø Are you seeking employment in a company of a
certain size? Why?
Ø What criteria are you using to evaluate the
company for which you hope to work?
Ø Are you willing to travel?
Ø Do you have a geographical preference? Why?
Ø Will you relocate? Does relocation bother you?
Ø Are you willing to spend at least six months as
a trainee?
Ø Why do you think you might like to live in the
community in which our company is located?
Ø What major problem have you encountered and how
did you deal with it?
Ø What have you learned from your mistakes?
Ø What were your major courses of study in school?
Why did you choose those courses?
Ø What was the most important thing you learned in
school?
Ø Why did you decide to go to this University?
Ø Do you plan to finish your college degree while
you are working?
Ø Did school meet your expectations? How did you
pay for your college education?
Ø To what extent do your grades reflect how much
you learned?
Ø What were your major responsibilities at your
last job? At the one before that?
Ø Which of your previous jobs did you like (or
dislike) most? Why?
Ø What was the most rewarding experience at work?
What do you find most satisfying in a job?
Ø What was your single most important
accomplishment for the company in your last job?
Ø Why did you leave your last job? Why do you want
to change jobs?
Ø What was the toughest problem you had to solve?
How did you solve it?
Ø Why do you want to work for this company?
Ø This job means you will have to relocate; what
problems do you foresee, if any?
Ø This job has a lot of travel; how will you
handle that?
Ø After reading a description of the job, how do
you see yourself fitting in with this job?
Ø What skills did you learn at your last job that
you can use here?
Ø Why do you want to work for our company?
Ø How do you think your education will help you on
this job?
Ø What would you do if you were fired in two
years?
Ø If you went to work for us today, what job would
you like to hold in three years?
Ø How long do you plan on staying with us?
Ø What kinds of additional education, formal or
informal, do you think you need to meet your career goals?
Ø What do you know about our company?
Ø Why did you choose our company?
Ø What are your career goals?
Ø Where do you expect to be in your career within
five years?
Ø What are your educational goals?
Ø What future training do you plan in connection
with your career goals?
Ø What are your lifetime goals?
Ø What do you know about the position you are
interviewing for?
Ø What skills, experience, and training do you
have that makes you qualified for this job?
Ø What other positions have you had that qualify
you for this position?
Ø What have you contributed to your past employers
that saved the company time, money, or enhanced its image?
Ø How many promotions did you receive at your last
or present company?
Ø Why were you given these promotions at your
present or last company?
Ø How many raises were given at your last
position? Why were you given them?
Ø What did you learn in your last three positions?
Ø Why do you want to change careers?
Ø Have you had any supervisory or administrative
experience? Please tell me more about it.
Ø What management style do you prefer?
Ø How are your people-management skills? Can you
give me one or two examples?
Ø How well do you communicate in writing and
orally? Give me some examples.
Ø Can you meet deadlines? If so, give me an
example.
Ø Give me an example of a decision you made that
benefited your company.
Ø What motivates you?
Ø How do you best motivate others?
Ø What clubs do you belong to?
Ø What volunteer work do you do or have you done
in the past?
Ø What awards or honors have you received?
Ø What are your hobbies?
Ø What do you do in your spare time?
Ø What are your salary requirements?
Ø Have you ever done consulting work? If so, why
and for whom?
Ø Have you written any articles for a professional
journal, magazine, or newspaper?
Ø What civic organizations do you belong to?
Ø What professional associations do you belong to?
Ø What major strength do you feel you have that
would make you a great (Manager, Sales Representative, Accountant, Analyst,
etc)?
Ø Describe a situation where your work or an idea
was criticized.
Ø Have you done the best work you are capable of
doing?
Ø What problems do you have getting along with
others?
Ø I'm not sure you're suitable for the job, what
do you think?
Ø Tell me about something you are not proud of.
Ø What are some of the things your supervisor did
that you disliked?
Ø What aspects of your job do you consider most
crucial?
Ø What is your energy level like? Describe a
typical day.
Ø Why do you want to work here?
Ø What kind of experience do you have for this
job?
Ø Are you willing to go where the company sends
you?
Ø What did you like/dislike about your last job?
Ø What is the least relevant job you have held?
Ø What would you like to be doing five years from
now?
Ø What are your biggest accomplishments?
Ø How do you organize and plan for major projects?
Ø What is your greatest strength?
Ø What are your outstanding qualities?
Ø What interests you most about this job?
Ø What can you do for us that someone else can't
do?
Ø Describe a difficult problem you have had to
deal with.
Ø What would your references say about you?
Ø Can we check your references?
Ø What was the last book you read (or movie you
saw)? How did it affect you?
Ø How do you handle tension?
Ø How long have you been looking for a position?
Ø Have you ever been fired?
Ø How does this job compare with others you have
applied for?
Ø How do you take direction?
Ø Rate yourself on a scale of one to ten.
Ø What kinds of things do you worry about?
Ø What is the most difficult situation you have
faced?
Ø What are some of the things that bother you?
Ø What have you done that shows initiative?
Ø How interested are you in sports?
Ø Do you prefer working with others or alone?
Ø Explain your role as a group/team leader.
Ø How would you define a conducive work
atmosphere?
Ø Define cooperation.
Ø What difficulties do you have tolerating people
with different backgrounds and interests from yours?
Ø In hindsight, what have you done that was a
little harebrained?
Ø What would you do when you have a decision to
make and no procedure exists?
Ø What kinds of decisions are most difficult for
you?
Ø Tell me about the problems you have had living
within your means.
Ø What area of your skills/professional
development do you want to improve at this time?
Ø Are you willing to take calculated risks when
necessary?
Ø See this pen I am holding, sell it to me.
Ø What is the worst thing you have heard about our
company?
Ø How do you handle rejection?
Ø Tell me about a time when you put your foot in
your mouth.
Ø What interests you least about this job?
Ø What do you feel is a satisfactory attendance
record?
Ø What are some of the things you find difficult
to do? Why do you feel that way?
Ø What kind of people do you like to work with?
Ø What kind of people do you find it difficult to
work with?
Ø How have you successfully worked with this
difficult type of person?
Ø How would you evaluate me as an interviewer?
Ø We have tried to hire people from your major
before, and they never seem to work out. What makes you different?
Ø Do you like routine tasks/regular hours?
Ø What have you done that shows initiative and
willingness to work?
Ø What do you think determines progress in a good
company?
Ø Do you think grades should be considered by
first employers?
Ø Why do you think you would like this type of
work?
Ø What would your ideal career position be?
Ø Do you consider yourself a leader, and if so,
give me some examples of your leadership abilities?
Ø Do you consider yourself a better manager or a
better implementer?
Ø What are your most significant achievements?
Ø Have you had any international experience? Do
you speak or write in any foreign language?
Ø What can you offer us?
Ø Have you ever fired employees, and if so, how
did you handle terminations?
Ø What do you feel is the most difficult
responsibility that a manager/executive must perform?
Ø What is your definition of success and according
to this definition, how successful have you been in your career?
Ø What are your long and short range plans?
Ø What were your favorite courses in school? Who
were your favorite professors and why?
Ø Did you prepare your own resume?
Ø How long have you been engaged in your job
search?
Ø Have you had any specific offers?
Ø Why haven't you found a position before now?
Ø What do you know about this company, and where
did you find this information?
Ø How do you spend your time when you are not
working?
Ø If you could begin your career over again, what
would you do differently?
Ø How much do you think this position is worth?
Ø What is the hardest job you have ever performed?
Ø Do you object to taking psychological tests?
Ø What contributions do you think that you could
make to this company?
Ø You seem overqualified for this position, what
do you think?


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